Resources

2 Years Later: My views on Contact Centers. (Part 1)

Visionclip: Managing schedules in Genesys Cloud CX and Tempo App

Visionclip: Voice Transcription in Genesys Cloud

Visionclip: Gamification in Genesys Cloud

Genesys Brief: Move to cloud with confidence

Twelve signs you’re ready to upgrade to a cloud contact center