There has been a lot of compelling research that explores the ties between psychology and the effects of employee recognition on business results. Now you can use technology to put that research into action for your contact center.
In this webinar, you’ll learn:
What the latest psychological research says about motivating your contact center employees
What demotivates employees more than anything else
How to use contact center technology to keep employees engaged and motivated through gamification and regular recognition
Meet the speakers:
Randy Carter
Product Marketing
Architect, Genesys
Pascal Leclerc
Director - Solutions,
Genesys
Frank Pettinato
CEO - Avantive Solutions,
Genesys