The Psychology of Motivating Contact Center Employees

There has been a lot of compelling research that explores the ties between psychology and the effects of employee recognition on business results. Now you can use technology to put that research into action for your contact center.


The Psychology of Motivating Contact Center Employees

In this webinar, you’ll learn:

  • ​What the latest psychological research says about motivating your contact center employees

  • What demotivates employees more than anything else

  • How to use contact center technology to keep employees engaged and motivated through gamification and regular recognition



Meet the speakers:


Randy Carter - Product Marketing Architect, Genesys

Randy Carter

Product Marketing

Architect, Genesys




Pascal Leclerc - Director-Solutions, Genesys

Pascal Leclerc

Director - Solutions,

Genesys




Frank Pettinato - CEO-Avantive Solutions, Genesys

Frank Pettinato

CEO - Avantive Solutions,

Genesys

Let's talk about your projects / needs

+1 877.743.8474

  • LinkedIn
  • Twitter
  • Facebook
  • YouTube

© i3vision 2020