IT Solutions Engineer

Job Description

This position is a role within the i3vision IT team to create and support internal solutions and infrastructure. We are looking for an intermediate/senior technician who has experience with Active Directory, Office 365, hardware support, SIP Telephony and translating business needs into functional solutions.

Responsibilities and Duties


  • Work with internal customers to refine specifications and requirements for internal systems

  • Support Internal & Cloud-based systems

  • Integrating and creating solutions for customer call center requirements

  • Create and maintain software documentation

  • Potential after hours or weekend work required

  • Flexible to additional training and tasks (will be provided as needed)


Qualifications and Skills


  • At least 5 years of working experience in IT Support

  • Solid understanding of infrastructure including security, deployment, maintenance

  • Strong teamwork skills

  • Strong problem solving, verbal and written communication skills

  • Experience in telecommunications or contact center is a plus but not required

Reasons to join our team


Health Care

Disability &
Life Insurance

Flexible Hours
& Remote Work

Learn everything about i3vision

+1 877.743.8474

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