Visionclip: WFM Configuration ― Work Plans
Managing agent work plans efficiently in a contact center can seem impossible to achieve. See how the Configuration tool in Genesys Cloud...
Visionclip
Genesys Cloud CX™ WEM/WFM is now recognized as a leader on the Forrester Wave!
Want to learn more about this Genesys solution? Watch this visionclip about WFM and agent schedules.
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